Procedures and Services

Useful information and access to services

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  • Ordinary Savings Accounts +

    They are opened in national currency (CUP), freely convertible currency (CUC), US dollars (USD) and EURO.  All natural persons, of Read More
  • Accounts for the future +

    In national currency (CUP) to workers of Payment Centers linked to the Branch, Social Security pensioners and beneficiaries of Other Read More
  • Fixed Term Deposits +

    It is the deposit of a certain amount of money during a period agreed between the Bank and the client, Read More
  • Fixed term deposit with advance payment of interest +

    It is a product that, taking all the characteristics of traditional Fixed-Term Deposits, makes interest payments more flexible by allowing Read More
  • Deposit certificates +

    All natural persons, of legal age, Cuban or foreign, permanent or temporary residents in the national territory, individually or jointly, Read More
  • 1
  • 2

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

  • Ordinary Savings Accounts +

    They are opened in national currency (CUP), freely convertible currency (CUC), US dollars (USD) and EURO.  All natural persons, of Read More
  • Accounts for the future +

    In national currency (CUP) to workers of Payment Centers linked to the Branch, Social Security pensioners and beneficiaries of Other Read More
  • Fixed Term Deposits +

    It is the deposit of a certain amount of money during a period agreed between the Bank and the client, Read More
  • Fixed term deposit with advance payment of interest +

    It is a product that, taking all the characteristics of traditional Fixed-Term Deposits, makes interest payments more flexible by allowing Read More
  • Deposit certificates +

    All natural persons, of legal age, Cuban or foreign, permanent or temporary residents in the national territory, individually or jointly, Read More
  • 1
  • 2

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Provincial Directorate: 57, General García St. between José Antonio Saco and Canducha Figueredo Streets.

 

The ways to issue complaints and suggestions:

  • In the Branches: a book of complaints and suggestions.
  • In the Department of Personal Banking of the Provincial Directorate: book and a specialist to deal with complaints and suggestions.
  • Customer service phone: 23 411999
  • Customer service email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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ID /            Direction /           Hours of Attention to the Population

 Vado del Yeso Savings Bank / Vado del Yeso / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Cauto Embarcadero Savings Bank / 55, Mártires Ave. / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Minas Harlem Savings Bank / 105, José Fernández St. / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Camilo Cienfuegos neighborhood Savings Bank / 82, 42 St. between 26 de Julio and 15 Streets / Monday to Friday 8:00am to 3:30pm Saturdays 8:00am to 11:00am

Siboney neighborhood Savings Bank / 83, Jimmy Hirzel Ave. / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Mabay Savings Bank / Mabay / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Entronque de Bueycito Savings Bank / Road via Manzanillo / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

El Horno Savings Bank / Road to Guisa / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Veguitas Savings Bank / 55, General Rabí Ave. / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Mateo Román Savings Bank / Mateo Román / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Ciudad Pesquera Savings Bank / Ciudad Pesquera / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Troya Savings Bank / 13, Camilo Cienfuegos St. / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Nuevo Manzanillo Savings Bank / 9 St. between 5th and 7th Streets / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Vuelta del Caño Savings Bank / Bayamo-Manzanillo Central Road / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Ceiba Hueca Savings Bank / 11 K Street / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

San Ramon Savings Bank / 2, Camilo Cienfuegos St. / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Cienaguilla Savings Bank / Cienaguilla / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Belice Savings Bank / Belice / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

School City Savings Bank / Camilo Cienfuegos / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Las Mercedes Savings Bank / 20, Manuel Sanguily St. /  Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

Bueycito Savings Bank / 8, Jose Martí St. / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

San Pablo de Yao Savings Bank / San Pablo de Yao / Monday to Friday 8:00am-3:30pm Saturday from 8:00am to 11:00am

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