Procedures and Services

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Contacts

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Call center (24 hours)

Phone number: 188-88

With service 24 hours a day for the processing of complaints due to service interruption, breakdowns, voltage fluctuation and photovoltaic panels, priority is given depending on the dangerous situations and the voltage level:

  • Energized cables on the ground
  • Transmission Lines 220 and 110 kV
  • 33 kV Subtransmission Lines
  • Primary Distribution 13.2 or 4.16 kV (circuits)
  • Minor Secondary Distribution 600V from a Transformer

In addition, through this telephone number, we will also offer you all the information you need 24 hours a day:

  • Planned and unforeseen effects on the electrical service.
  • Phone numbers and hours of our offices.

 

Telephone numbers of the Commercial Offices of Granma

Bayamo  23-427827

Siboney Branch  23-441868

Jesus Menendez Branch   23-427694

Mabay Branch  23-496164

Manzanillo  23-577357

Barrio de Oro Branch  23-577074

Rio Cauto   23-825516

Yara  23-588447

Bartolomé Masó  23-565288

Buey Arriba  23-323213

Jiguani  23-366006

Guisa  23-391006

Niquero  23-592685

Pilón  23-594145

Campechuela  2358-7690

Media Luna  23-981114

Cauto Cristo  23-327106

 
 

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