Procedures and Services

Useful information and access to services

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  • Resolution No. 6, Regulations of Decree/Law 248 of the Identification System and Voters Registry.
  • Decree – Law No. 248/2007 of the Electors Identification and Registry System. Decree 141 of 3/24/1988, in its article 5 defines the Contravention Regime of the Identity Card System.
  • Decree No.217/97, ​​of the Council of Ministers for the regulation of migration to the capital of the country.
  • Decree No.293/2011 modifying one of the sections of Decree Law 217/97 of the Council of Ministers.
  • Decree-Law No.32 of the Council of State.
  • Decree No.305 of the Council of Ministers.
  • Resolution No.343 of the Ministry of Finance and Prices.
  • Resolution No. 43 Ministry of the Interior.
  • Decree No.26 of the Council of Ministers.

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Identity document (object of the change) except for procedures due to loss.

  • Birth certificate for the error correction and legal change procedures.
  • Prison Release Model for the Prison Release procedure.
  • FAR Licensing Model for the FAR Exit procedure.
  • For the procedure for arrival at 16 years of age, if the minor's card was not updated at 12 years of age, the mother, father or legal guardian of the young person must appear at the time of requesting the identity document.

 Postage stamp worth 25 pesos national currency for all types of requests.

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For both types of changes of address it is mandatory: (when the stay is from 30 days and for an indefinite period.)

 Physical presence of the citizen who is going to make the change of address, except those under 12 years of age and the mentally incapacitated who are represented by their parents or legal guardian.

 Physical presence of the owner or owners of the property with their identity documents, except those owners who are minors and are represented in this act by their parents or legal guardian.

 In the act of requesting the identity document, the presence of the holder is mandatory, except in those cases where, due to force majeure, they are unable to attend.  This particular must be evaluated by the Head of Office for its differentiated treatment.

 Physical presence of the owner(s) of the property with their identity documents except those owners who are minors and are represented in this act by their parents or legal guardian.

 For the photo of the identity document, people dressed in military uniforms, or security and protection agencies will not be accepted, in the same way, t-shirts (men) and tops (women) are not allowed in the locker room.

 In cases of Mentally Disabled, the request will be made by one of the parents or legal guardian.

 The tax on procedures for all types of requests for the new format of the identity document is 25.00 pesos (CUP), which includes photography service.

 Duration time:

 The term of delivery of the established identity document is 15 working days.

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