1. Services offered by the ONAT of Granma.
- Attention, guidance and personal or face-to-face advice.
- Attention, guidance and advice by phone.
- Assistance by E-mail writing to the address of This email address is being protected from spambots. You need JavaScript enabled to view it.
- Reviewing the Green, Yellow and Blue Pages of the ETECSA Telephone Directory
- Accessing the websites of the Ministry of Finance and Prices, www.mfp.cu and the Official Gazette of the Republic www.gacetaoficial.cu
- Free delivery of models that calculate taxes, assistance documents that indicate to each taxpayer their obligations and when to comply with them,
- Publication of information of tax importance by different means: letters, flier, brochures, mass media (radio, television, newspapers, sites and digital portals) national, provincial or territorial.
- The facility through messages with tax information through mobile telephony, it is important to inform that this service will be provided free of charge to all citizens who request it.
The messages will give alerts about the expiration of the voluntary periods of presentation and payment of taxes, informative messages will also be included. If you wish to receive messages on your mobile about the deadlines for paying taxes, the services offered by ONAT and other tax information... you must send an SMS or free message to the number 8000 with the text: ONAT and send it, subsequently receiving a confirmation.
It is important that the taxpayer is informed about the legislation and procedures related to his tax responsibilities, since ignorance of the law does not exempt him from its compliance.
2. Among the procedures offered by the National Tax Administration Office are:
- Registration in the Taxpayer Registry, both natural and legal persons
- Deregistration of Taxpayers, both natural and legal persons
- Update or modification of the Taxpayer registry
Other procedures:
- Exemption from payment for temporary suspension of self-employment
- Issuance of Tax Certifications.
- Claims against the acts of the tax administration.
- Return of income in the event of an improper or excessive payment.
- Request for deferral of tax debt.
- Delivery of payment models CR 09, forms of affidavit on personal income DJ 08 for self-employed workers, DJ 12 for the agricultural sector, affidavit on profits for the agricultural cooperative sector DJ 10 A and 10 B, the sector business DJ 01 and DJ 02, for non-agricultural cooperatives DJ 11 and model DJ 05 for the transfer of assets and inheritance, among others.