To send guest registration reports in homes or rooms, tenants must do so through the home portal or send a message, this change takes effect from June 4, 2018.
- To access the homemade portal, you must do so through the following address: https://casero.rem.cu. This route has the advantage that it facilitates the reporting of guests from their residence, at any time of the day, always within 24 hours of starting the stay, so it does not require their presence in the offices. It also allows you to view the guests with active lodging and all those who have been registered, from the date range that you determine. You can also ask any questions from your home by consulting the help manual for the landlord contained in each module.
- To report the guest via SMS you send: Guest Registration and receive: Name, citizenship and confirmation code. Then send: Confirmation code and receive: Registration code.
You must do it through the number 7344, in the following way:
Guest registration request:
HCpassport_number of days Example: hcj1459863 5
Request for registration of companions:
HCpassport_CI_number of days Example: hcj1459863 89092120806 5
Registration confirmation code:
HC confirmation code Example: hc2568
For more information you can call 18808
Grades:
To use the service you must call 18808 to associate your cell phone number with your user.
The registration process is not carried out until it is confirmed.
In the case of companions, the guest whose passport is sent in the SMS must already be registered for that landlord.
The initials HC must lead all SMS and they are not case sensitive.
Registrations are made one by one.
The registration request expires 6 hours after being sent, after that time it is not possible to confirm.
If the SMS does not comply with the defined format, it is ignored, so the landlord does not receive a reply SMS.