Procedures and Services

Useful information and access to services

Contacts points

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  • 113-Information on fixed telephony subscribers +

    You can get information from phone numbers that are not private.  In your request you must specify the name or Read More
  • 112 - Commercial management of fixed telephony +

    From the comfort of your home, you can call 112 to manage those procedures related to the telephone service that Read More
  • 114-Fixed telephony repairs +

    To report residential, state, business, and public telephone outages.  Do not forget to request the report number, you may need Read More
  • 118-Commercial information and attention to complaints +

    Through this number, commercial information is offered about the products and services of fixed and mobile telephony, data transmission and Read More
  • 164-Assistance to own card +

    Users of the Own card can obtain information on the status of their cards, consult transactions carried out and receive Read More
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